There have been recent incidents where employees and clients have been unsure who to contact in an emergency out of hours.
This has lead to difficult questions on the following working day from the Client which has put our ongoing business at risk.
In the future the following points should be noted:
Accident and Injuries
In the event of a fatality, major injury or dangerous occurrence (electric shock, scaffold/trench collapse etc), IMMEDIATELY
Contact the emergency services
Phone Robin Young on 07775 916335 or Frank Burke on 07880 290275. If not available leave a message and contact the Senior Leadership Team (SLT) Responsible Manager (Numbers Below)
Contact your Line Manager
Inform the Client
In the event of any other injury, Near Miss or any other incident
Inform the Site Manager
Email the QHSE Team with details
Copy the email to your line manager and SLT Manager
Inform the Client
Other Incidents
It is likely that from time to time there will be incidents on the site such as flood, electrical failure or worse (Fire, Theft etc).
It is important that we are aware of these incidents as soon as possible so that suitable action can be taken.
The first issue on sites is to ensure the Client and all those working on site have 24hr contact details of the main contact (Site Manager) and their deputy and line manager.
In turn the Site manager should have details of any contractors on site so they can equally be contacted in the event of an incident.
These should be included in the site safety file or project file (both paper and electronic), and copied to the Client.
If you are responsible for a project either as Project or Site Manager keep your phone on and check messages
Report any incidents of damage to or loss of Client Property to the Project Manager immediately by phone and/or email, who will in turn report these on to the relevant SLT Manager as necessary
